Salesforce Consulting Partner in Dubai and EMEA

What’s What? Let’s Talk Integration and MuleSoft

What’s What? Let’s Talk Integration and MuleSoft

In a recent blog post and press release, Changi announced an exclusive partnership with a European MuleSoft partner, Ricston Ltd. While we vouch for the great value this partnership brings to our clients, our clients themselves might not clearly understand the benefits or even the concept of integrations. MuleSoft has been the talk of the proverbial town since the summer of 2018, when Salesforce acquired the company. Since then, the world’s business and technology leaders have been buzzing about how integrations can be utilized to streamline digital transformations via application networks. To help clear the fog and help you gain a deeper understanding, we’re tackling the following multi-facetted question:

Who’s MuleSoft, what does an integration add to your plate, and what are application networks?


First things first. MuleSoft is a software company that provides integration software for connecting applications, data, and devices. The company provides an integration platform as a service (iPaaS), where their main product, Anypoint Platform, is designed to integrate SaaS, on-premises software, and legacy systems. Another one of MuleSoft’s offering is a solution for connecting enterprise applications on-premises and to the cloud.

One MuleSoft survey has shown that organizations use an average of 1,020 separate applications in their business, but only 29% of these apps are connected to each other. As such, 89% of IT decision makers said that integration challenges are hindering the digital transformation of their companies.



Clearly, integration is the keyword when it comes to MuleSoft. In fact, integration is one of the most strategic initiatives any company can invest in today. MuleSoft’s products unlock data across legacy systems, cloud applications and devices, and connect them into a unified application network. This makes it easier for companies to speed up their innovation and optimize their processes.

In today’s business playground, the number of applications and devices, and the amount of data available are growing exponentially every day. Disruption has become a very real and possible risk for large organizations with outdated processes and siloed databases, as new digitized companies are able to launch and scale globally within weeks.

Large organizations are readily seeking digital transformations, by investing in the cloud, mobile, SaaS, IoT, social, big data, and more. Yet the true value of these technologies relies in the ability to analyse the data acquired from all of them in order to create new and improved customer experiences, revenue channels, and business models. But with the massive amounts of data aggregated daily from each channel, the task may seem impossible. That’s where integration fits into the picture.

Application Networks

Using MuleSoft, organizations can build an application network using APIs to extract data from internal or external sources and connect applications, data, and devices, whether on-premises or the cloud. This makes it easier for their IT teams to develop new applications rapidly and deliver reusable technologies without the need to build everything from scratch every single time. Hence, an application network allows organizations to speed up their technological advancement as they can simply plug their new apps, data, and devices into the application network via APIs.

There you go. This is, in a nutshell, the power of integration: connecting any system, any device, and any user.

If you’re interested in a Salesforce and MuleSoft integration, feel free to request a demo from our sales team simply by filling out this form.

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