Read what our customers say about their experience working with Changi. Get in touch to discuss your Salesforce requirements now.
Changi developed our salesforce tool for sales. as a start-up we learn something new everyday, Changi's team was very professional, practical, adaptable, experienced and supporting.
Khaled is Great! he is experienced, with a positive attitude, passionate, very professional and capable of understanding and implementing upon business needs.
the final product looks great, we look forward for it being a fruitful tool for generating business.
Hilmi Abuzeineh Sales Director
The Near East Equipment Co.
Our Problem was not to select the right CRM but to select the right SalesForce Partner. We had a very professional & smooth implementation with Changi over three months in all project stages, their follow up and updates were Excellent and robust. Thank you Changi Team and especially Mr. Ramy Zahran.
Mahmoud Al Jundi IT Manager
The Changi team delivers what they promise and more. There were a few bumps on the road, but the team really takes time to understand your requirements and make sure you get the best of Salesforce. They are upfront and will offer you alternative realistic solutions fit for your business.
I highly recommend Georges Noun for his expertise and patience throughout the whole project. Thank you for working with our schedule and making sure that the project is delivered on time.
Faye Valdehuesa Marketing & Communications Administrator
R.H Mideast Assistance International LTD
Thank you for your professionalism and efficiency. see you in future projects !
Maya Said Business Development Manager
Sports Corner Qatar
We have worked with Changi on creating CRM & field service for a period of almost 3 months, and it was first time to work with them, but surly not the last... as they performed a job well done in means of communication, planning & executing.
Their respect to timelines is exceptional in this region and it was highly valued from our end.
Their knowledge and experience have added value to our project. Paying attention to details was noticed from start to finish which made them one of the few Consultant that we relay on.
I highly recommend Changi for any work or/& consultancy.
Thank you for being very good & professional at what you do!
Raafat Abbas Customer Service Manager
It was a pleasure to worth with Changi and their team of consultants who helped us customize Salesforce to better reflect our business activity. Would highly recommend them. Thanks, Sweta, Khalid & Shraddha you were awesome.
Sarah Grannell Project Consultant
It had been a while since we wanted to implement Salesforce and once we finally decided to launch this project, I can finally say that we are very happy to have chosen to work with Changi Consultants. I was very positively surprised by the level of knowledge and professionalism within the Changi team in addition to the support they provide throughout the whole process. Whenever we faced an issue, they immediately handled the request and provided us with the solution or most adequate alternatives. Friendly team that made sure everyone from our set of users is being trained at his pace.
We highly recommend Changi and would definitely continue working with them on future projects !
Thank you for your efforts.
Yara Khalife Steelcase Brand Manager
I Must say this was one of the smooth and best implementation we ever had, the biggest challenges in an implementation is where there is an integration required , we have integrated Microsoft AX2012 with Salesforce. all thanks goes to Changi team .
Same with any implementation we have faced may challenges and bottlenecks , with vast experience and good intel of the systems and process Changi team made it easy for us. Entire project was planned and managed according the industry standards, every week Changi made it mandatory to do a meeting to update everyone about project status and warn the team if there is any issue they foresee .
I should also mention the team spirt they have and the level of professionalism , I have not seen a team who is passionate about what they are do . What else you required from an implementation partner . I would like to congratulate and extend my gratitude to Mr.Ghassan, Shraddha, Khaled and other team members who put their soul in this project. And also i would like to recommend this team to everyone who wants to implement SF in their organization. Guys you nailed it !!!!!!!
Mitto Philip Group IT Director
StryxGulf Sports Marketing
We worked on our project for over than 6 months with Changi, they were extremely professional and prompt when it comes to any requests. Our Project Manager Mr. Georges, was really amazing, and he was always there to support us whenever we need it even if it's on weekends or out of working hours. I would recommend Changi for anyone who would like to go on about SF implementation.
Seif Tawfik CEO
Technal Middle East Co
A Partner You Can Count On. From the very first meeting, Changi demonstrated evident passion, knowledge, and love for Salesforce CRM. This created a comfortable environment for us and made our decision easy to sign up with Changi.
Unlike other projects, ours was peculiar. We had a ready to use Salesforce module in France, but we wanted to differentiate and build modules which are more relevant to our region and appetite.
As we entered the discovery sessions, I was delighted that Changi was more keen to learn about our pain points, business challenges, and expectations. They were more interested in building a module which works best for us. Sometimes, they even challenged us in areas where we did not need CRM'ification!
I must also applaud Changi's responsiveness and their smart use of technology (Teamworks, Gotomeetings, Lucid Charts, etc) which gave my working committee and me, seamless involvement throughout the process. They carried out integration to our ERP professionally and seamlessly, which brings a big smile to us.
A particular note of thanks to Shraddha who has been the key driver of the project. Her commitment to our project has been phenomenal. Also, a special thank you to Arash and Georges who were always supporting the project internally and beyond.
Today, I believe we have a CRM which works best for our current needs and adaptable for the future. We are already planning out our second phase with Changi to build other modules which will add value to our business and our stakeholders!
If you are reading this review and are in a dilemma to choose a CRM solutions partner, look no further. Thank you, Changi!
Arvind Kumar IT Manager