Changi Consulting Methodology

Use our certified team of experts to deliver your Salesforce.com to match your business needs

Business Process Requirements

Changi Consulting will facilitate requirements gathering discovery sessions onsite to determine detailed client business objectives. It is expected that appropriate members of the client project team who are directly vested in the success of the initiative be present during these meetings.

Data Migration

Data extraction, manipulation, enrichment and data migration services are most often an essential part of every engagement we deliver. We leverage specific third party tools as appropriate.

Solution Design

Changi Consulting consultants transform business requirements and processes into best of breed technology solutions and document the processes in various deliverable artifacts.

Training

Changi Consulting delivers training classes and educational material for client deployments. Curriculum material is developed, taught and delivered via live instructor-led classrooms, over the web, or as pre-recorded content.

Application Implementation

The application configuration team implements the approved solution using appropriate and relevant on-demand technology.

Analytics

Measurable metrics and results are a critical aspect of any successful implementation. Changi Consulting ensures visibility into key client key performance indicators by building the appropriate reports and dashboards for different reporting levels across the organization.

Systems Integration

Utilizing industry acknowledged market leaders in integration middleware, our team of developers bridge different systems together, including enterprise CRM, ERP, financial, accounting, and data warehouses from numerous vendors.

On-Going Support

After successful Go-Live, Changi Consulting partners with the client to ensure a smooth transition of processes and resources. In addition and to help facilitate future growth and changes, we offer on-going client support that may be consumed in an on-demand fashion.

Custom Development

Changi Consulting provides a full range of custom development expertise including cloud computing development centered on the Force.com platform.

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