Digital Transformation in 2018 and the Role of CRM

Digital Transformation in 2018 and the Role of CRM

As we start 2018, digital presence and transition have become far more apparent than ever. Every stage and business cycle begins and ends with the current digitalization wave. Teams can now carefully study consumer analytics and patterns, advertising campaigns have...
Predictive Intelligence on Mobile with Salesforce Einstein

Predictive Intelligence on Mobile with Salesforce Einstein

Salesforce Einstein, the artificial intelligence engine from Salesforce, was launched in September 2016.  Einstein’s data management and machine learning capabilities already deliver 300 million plus predictions, recommendations and scored leads every day, and offer...
Changi Consulting Recognized as the Top Tech Company

Changi Consulting Recognized as the Top Tech Company

We, at Changi, are proud to share that Changi Consulting has been recognized as the Top Tech Company in a research conducted by G2Crowd in Houston, USA. We are thankful to all our partners and customers for their continued support and trust, it is that trust which our...
Benefits of CRM Integration to Handle VAT

Benefits of CRM Integration to Handle VAT

It’s official: 2018 is the start of implementation of a value-added tax (VAT) across the Gulf states. The Gulf Cooperation Council (GCC) has finally joined the VAT bandwagon, and member states has introduced the tax starting from January 2018. A Unified Agreement for...
Creating New User Experiences with Chatbots

Creating New User Experiences with Chatbots

I hope every single one of us, at some point in time, has come across a chatbot. Remember the old Skype Call Testing bot guiding on the volume & microphone configurations or the CNN’s Facebook Messenger bot helping to provide you answers or the automated menus on...