A Digital Renovation – Technal Middle East
What’s important in Changi as a partner is that you look beyond the project’s scope, and that’s an incredible asset. You’re very flexible, and really want to understand the pain point and find the solution. That’s very, very important aspect. A solution provider that gets into the thick and thin of the issues we have and that really challenged us on things we thought we want, but didn’t need. In all these aspects, Changi was extremely helpful and efficient. We have to recommend you! Arvind Kumar, Manager of Architectural Advisory, Technal Middle East Read full case study here. …
STC Bahrain transforms the country’s B2B telecom sector and empowers customers.
STC Bahrain transforms the country’s B2B telecom sector and empowers customers. When telecoms company STC Bahrain adopted the motto ‘LET’S GO FORWARD’ it kicked off an initiative set to transform the country’s B2B telecom sector and empower customers with smarter, best-in class services by the end of 2021. The company, founded in 2010, is known as a disruptor in the market, and has been leading the way for innovation for some time. WE’RE VERY CUSTOMER-CENTRIC. WE’VE WON MULTIPLE AWARDS FOR CUSTOMER SERVICE, AND WITH SALESFORCE, WE’RE GETTING READY TO TAKE IT TO THE NEXT LEVEL Revealed Jinane Saliba, Senior Director …
Chalhoub Group’s digital transformation with a laser focus on customer centricity
“It’s very simple. In the long-term, customer obsession is the difference between success and failure. With Salesforce’s help, we can put our customers first every time.” Kristof Lukovich, Chalhoub Group’s Head of Digital, Beauty Vertical Chalhoub Group’s digital transformation with a laser focus on customer centricity When most people talk about digital transformation, it sounds like they’re talking about technology. The truth is, it’s really all about culture – people, attitudes, behaviors and beliefs. With so much focus on technology, it can be easy to forget where people fit into all of this. After all, a digital transformation can only …
