Dreamforce 2017 – Day 4 Highlights
Dreamforce has come to an end. We are all a little sad to see the activities stop but the fun is yet to continue with the knowledge, learnings and key takeaways we’ve packed from all the different sessions we’ve been to. There were 2 sessions that were unforgettable on day 4: Sisters First with Jenna Bush Hager and Barbara Bush Compassion in Action Keynote 1- Sisters First with Jenna Bush Hager and Barbara Bush It was an interesting session with Jenna and Barbara Bush. The twin daughters of President George W. Bush, who grew up in the spotlight, shares their …
Dreamforce 2017 – Day 3 Highlights
We are sad to see Dreamforce almost come to an end. But, day three was actioned packed with sessions at Trailhead, live music at the Dreamforce lawn and ended with great keynotes. Before we jump into the highlights of the events and sessions we attended today, let’s have a quick look at the Salesforce welcome video for Day 3 of Dreamforce 2017. Inspiration and innovation was on everyone’s lips on Day 3 of Dreamforce. Today’s Equality Summit propelled thoughtful conversations about how companies, and the people who lead them, can be powerful platforms for social change. Attendees also heard about …
Dreamforce 2017 – Day 2 Highlights
We can’t believe Dreamforce ‘17 is already halfway over, but the energy and passion we see around here in the attendees, even after such a long day, is still as high as it was at the start of the day. Here is a short video for you to share how Salesforce welcomed us all for Day 2 and opened the DF’17 for the second day: There was no shortage of insights, observations, and experiences being shared. Here’s a recap of our favorite moments from the day: Salesforce Einstein: Blaze New Trails with AI Keynote The Fortune CEO Series Dreampitch Dreamfest …
Dreamforce 2017 – Day 1 Highlights
Dreamforce 2017 has begun! Day 1 was extraordinary: full of energy, excitement and learning as the team from Changi has joined over 170,000 other sales experts at Salesforce’s annual Dreamforce event taking place, from Monday till Thursday, in San Francisco to learn about how to drive sales productivity and increase win rates and customer satisfaction. And what an event it is! With streets closed off, bands playing in almost every corner (loved the one on Howard Street), and literally tens of thousands of people on the streets, Dreamforce is an event to see and be seen, it’s a fun way …
We’re at Dreamforce ’17 – Join Us!
Are you going to Dreamforce or following it from the office? Either way, we have a lot for you in store! Dreamforce 2017 is just two days away, and with thousands of sessions to choose from across multiple lodges, it’s very easy to get overwhelmed with the number of options available. The best plan of attack for a conference this size is to be prepared. Many of our consultants are seasoned Dreamforce veterans who have learned how to maneuver the ins and outs of the conference. A few of them are going to be at Dreamforce this year, some have …
What to expect at Salesforce Dreamforce 2017
Why Attend? Are you ready to dive into all things Dreamforce this year? Dreamforce is a time every Salesforce fan looks forward to. It’s the week of the most innovative showcases of Salesforce products, features and an opportunity to connect with Salesforce team. This is Dreamforce starts from the 6th of November 2017. Where will the Fun Start? All the Salesforce fans and followers, make sure you get to the Campground, Salesforce’s one-stop shop at the heart of the Customer Success Expo in Moscone South. This is where you can learn all about the Customer Success Platform and experience for …
Creating New User Experiences with Chatbots
I hope every single one of us, at some point in time, has come across a chatbot. Remember the old Skype Call Testing bot guiding on the volume & microphone configurations or the CNN’s Facebook Messenger bot helping to provide you answers or the automated menus on the phone that one must struggle through to get an answer, those were the early stages of chatbots. They could easily drive a person mad because of not having that human factor to understand natural language. Customer Challenges Today As a consumer, just think of the hours you’ve spent trying to negotiate automated …
How to Create a Differentiated Customer Experience with Salesforce Einstein
For those of us who didn’t get a chance to be at this year’s Dreamforce, they can check out the daily highlights in our Dreamforce blog series. The Dreamforce’17 was packed as every other year, there were many sessions on Einstein, in fact too many for us to attend, so we had to do like everyone else, Prioritize! I will try to summarize the features and road map discussions we experienced at DF’17 for you in this blog to give you an idea that how Salesforce Einstein will help you shape a differentiated customer experience. But before we jump into …